ERRA Barbers

Brayne delivered a web-based barbershop management and point-of-sale platform for ERRA Barbers. It is designed to bring appointments, sales, inventory, staff commissions and customer loyalty across branches into one system.

Erra Barbers

Product Type

Business management / POS web application (client project)

Industry

Personal care / barbering and grooming

Audience

ERRA Barbers owners, branch managers, cashiers and barbers; customers through a customer portal

Live URL

https://errabarbers.com/

The Challenge

A growing barbershop brand juggles walk-ins and bookings, cash and digital sales, retail products, barber commissions and repeat customers, often across several branches. Running all of that on paper, spreadsheets and a generic cash register makes it hard for owners to see what each branch and each barber is actually producing, and hard to keep customers coming back. 

Erra Barbers

The Solution and Key Features

Based on public evidence, the platform appears to include:

Point of sale

with receipt settings, payment methods, taxes, sales returns and quotations 

Salon operations

appointments, barber management, service menu and a walk-in queue 

Customer loyalty

program and customer records 

Customer portal

for bookings, branch information, loyalty status and support 

Multi-branch

management with branch performance reporting 

Inventory and purchasing

products, brands, variations, barcode printing, suppliers, purchases, stock adjustments, warehouses and stock transfers 

Staff and commissions

barber commission and barber performance reports, plus roles and permissions 

Financial reporting

sales, purchases, profit and loss, best customers and top-selling products 

Customer communication

SMS and email templates 

Front-of-house extras

customer-facing display / dual-screen settings 

Platform administration

multi-currency, multi-language, subscription plans and a front-end CMS (this suggests a multi-tenant SaaS foundation) 

Real-time capability

the Pusher client library is included in the bundle (real-time updates likely) 

Approach and Timeline

What Happened
Dates
1. Discovery
Shop workflows mapped: booking, walk-ins, checkout, commissions, branches
2 Weeks
2. Solution design
POS and salon modules, roles, reports and customer portal specified
4 Weeks
3. Build and configuration
POS, inventory and salon modules developed and/or configured; branding applied
8 Weeks
4. Data migration and setup
Services, prices, staff, branches and products loaded
2 Weeks
5. QA, training and go-live
Checkout, receipt printing and reports tested; staff trained
1 Week
6. Support
Ongoing enhancements and hosting support
Weekly

The Team

Designers

made fast, touch-friendly screens for the counter and clear dashboards for owners, all in ERRA's branding. 

Content managers

set up service menus, SMS/email templates, receipt text and customer-portal content. 

Programmers

built and integrated the Laravel API and React front end, the salon modules (appointments, queue, loyalty, commissions) and the reporting. 

QA engineers

tested checkout, returns, receipt printing, commission calculations and role permissions against real shop scenarios. 

Project managers

worked with ERRA's owners to set priorities, run user acceptance testing and plan the branch rollout. 

DevOps

handled secure hosting, SSL, backups and deployments for a system the business depends on every trading day. 

Technology Stack

Language
PHP
Backend framework
Laravel
Frontend language
JavaScript
Frontend framework
React (single-page app)
State management
Redux
UI components
React-Bootstrap / Bootstrap
Real-time
Pusher (pusher-js)
API auth
Laravel Sanctum
Build tool
Laravel Mix (webpack)
Marketing site
WordPress 7.1.3 + Elementor 4.1.2
Web server
LiteSpeed
Hosting
Managed cloud hosting
Database
MySQL

What Users Say

Nagustuhan ko yung suggestion nila sa haircut bagay daw sa face shape ko, and totoo nga! Ang linis ng outcome.
Kyle Raven Manalo
Affordable na, quality pa. Hindi minamadali yung gupit kaya sulit bayad. Highly recommended!
Jose Herrera
Solid yung gupit lagi sa Erra Barbers! Malinis fade at swak talaga sa style na gusto ko. Babait pa ng barbers.
Kevin Madrigal